WELCOME! Good Sam has partnered with the U.S. affiliate of International Assistance Group, the largest network of medical assistance providers worldwide, to offer you emergency medical and travel assistance through Good Sam TravelAssist. This dynamic, global network includes over 50 response centers
around the world and over 6,000 dedicated physicians, security specialists, assistance coordinators and support staff.
As a leading provider of medical, security and travel assistance for domestic and international travelers, the experienced, multi-lingual team specializes
in delivering assistance during medical emergencies anywhere in the world and coordinating transportation home after accidents or Illnesses. Our Global
Response Center is ready to provide assistance to You and Your Spouse or Domestic Partner when unexpected problems occur - 24 hours a day, 365 days a
Please review this plan description, as it explains You and Your Spouse or Domestic Partner’s benefits and services in detail. Take a moment to familiarize
yourself with the membership details so you fully understand how it works.
We are committed to providing you with the superior level of service and care that you have come to expect. If you have any comments, complaints, or ideas
on how we can better serve you, please email me at [email protected] I’m always glad to hear from you.
Marcus Lemonis, Chief Executive Officer
Good Sam TravelAssist
*Expenses for the “while you are away benefits” will be covered only if We
have given Our prior approval and if those Services are coordinated by Us.
TravelAssist has sole discretion in making the coverage determination for Your
Transportation After Stabilization. Our determination will be based on Your
medical inability to return in Your vehicle or previously booked transportation.
We will not return You or Your RV/Vehicle to Your Permanent Primary
Residence for the sole sake of Your convenience. In the event We are arranging
transportation by commercial air under the Transportation After Stabilization
benefit, and You hold an original return airline ticket, We may use that ticket
and are responsible only for any applicable change fees. TravelAssist has sole
discretion in making the determination as to whether We will cover the cost of
Emergency Medical Evacuations and RV/Vehicle Returns. Our decision will
be based on medical considerations, including the recommendations of the
Qualified Medical Practitioner, Our TravelAssist Physicians and Our Medical
Director with respect to Your condition and ability to travel. We will determine the
appropriate method, destination, and timing of any evacuation. The destination
will be the nearest facility capable of proving appropriate care as determined by
Us. We will only direct-pay and not reimburse You for any transportation costs to
the transportation providers, unless approved by TravelAssist in advance for the
following benefits; Emergency Medical Evacuation, Return of Deceased Remains,
Transportation After Stabilization, Return of Minor Children, Return of Traveling
Companion, and Transportation to Join Hospitalized Member.
*Insurance benefits are underwritten by International Insurance Company of
Hannover SE, UK Branch. Branch Office: 10 Fenchurch Street, London EC3M
3BE Registered Office: Roderbruchstraße 26, 30655 Hannover, Germany.
Registered in Germany, Registration No. HRB 211924. Authorised by the
Bundesanstalt für Finanzdienstleistungsaufsicht and authorised and subject to
limited regulation by the Financial Conduct Authority. Details about the extent of
our authorisation and regulation by the Financial Conduct Authority are available
from us on request.